Intro to Management (Course Code: 44453)
The opportunities for mass production created by the industrial revolution spawned intense and systematic thought about management problems and issues.
Adam Smith introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.
Peter Drucker, a respected management guru, was the first person to discuss “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.
_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
Henry L. Gantt
Lillian M. Gilbreth
Who contributed two key principles—the notion that managers desire flexibility and the differences between motivating groups and individuals—to administrative management?
Mary Parker Follett
Abraham Maslow suggested that the most basic human need(s) is/are the:
need for esteem.
need for love and belonging.
need for personal fulfillment.
In the context of classical approaches to management, the _____ approach was a significant step in the development of management thought because it prompted managers and researchers to consider the psychological and social factors that influence performance.
McGregor advocated a _____, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.
Theory X perspective
Theory Y perspective
human relations approach
The ex-CEO of General Electric, _____, is widely viewed as having mastered “all of the critical aspects of leadership: people, process, strategy and structure.”
In his book the Seven Habits of Highly Effective People: Powerful Lessons in Personal Change, Stephen Covey:
urged U.S. firms to fight their competition by refocusing their business strategies on several drivers of success: people, customers, values, culture, action, and an entrepreneurial spirit.
analyzed 1,435 companies to understand why some companies reach high levels of sustained performance while other companies fail to reach greatness.
focused on the strategic and organizational challenges confronting managers in multinational corporations.
discussed how a leader’s success hinges on balancing between personal and professional effectiveness.
discussed “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.
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