Organizations invest millions of dollars in training programs, and organizations want to see a positive return for the money spent. As a result, training and HR managers, like Ryan, are increasingly being asked to justify their expenses and demonstrate how training dollars increase the organization’s bottom line. The problem is that some benefits derived from training can be intangible and difficult to quantify. How do you measure and put a dollar value on increased morale or better teamwork? Evaluation and analysis give trainers an opportunity to go back to the beginning and assess the results of the training cycle. (Gusdorf, M.L., 2009).
While developing and analyzing training evaluation data can be complicated you are up for the task. Your work with previous clients has shown you are highly skilled at evaluating the training programs you develop. You also have the ability to provide your clients with ROI that they can see and understand in clear and concise terms. With this in mind, you stretch and grab your favorite afternoon beverage. You are ready to begin work on your client’s training evaluation instruments.
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